Review - FunToSee Island Water Ferry

Important Policies

FunToSee Island reserves the right to amend pick up & departure times by +/- 30 minutes at our discretion, for any reason. We will endeavor to notify you at our earliest opportunity prior to making changes, but may in some cases be less than 24 hours advance notice, including day of travel.

Re-booking Fee

In the event that we receive your request to change your reservation date, we reserve the right to charge $12.50 per person. Subject to availability on the newly requested date of travel.

Cancellation Policy

These policies are in place primarily because the seats were held “off the market” and we do not “overbook”. Therefore they were not for sale to others who may have been interested.

Individuals, Couples & Parties of 4 or less:

If YOU cancel: You are required to provide us with notification of cancellation thirty (30) days before your scheduled trip, and a 10% processing fee (penalty) will be retained as we incur significant processing fees for purchases and refunds. Cancellations with less than thirty (30) but more than (10) days notice are subject to 50% withholding. Less than ten (10) days noticeno refund is available.

Groups of Five (5) to Eleven (11) Guests:

If YOU cancel: Cancellations with more than sixty (60) days notice are subject to 10% processing fee. Cancellations with less than sixty (60) but more than thirty (30) days notice are subject to 50% withholding. Less than thirty (30) days notice no refund is available.

Groups of 12 (or more):

If YOU cancel: All Group Sales are “final” and fully earned.

For ALL Cancellations, the Booking Fee and our Insurance are non-refundable.

If WE cancel:

If in the event of weather or other issues out of our control we are unable to provide you safe transportation by boat we will retain $50 usd per person and provide door-to-door ground transportation through contracted providers and refund the balance. If your hotel provides complimentary transportation or you choose to make other arrangements on your own the fares will be refunded in full. All refunds are processed within seven (7) days of notification or scheduled travel time but may take up to two weeks to appear in your account.

Indemnity for Missed DEPARTURE Flights

It is hereby agreed and understood that in the event that a paying Guest or Guests on board FunToSee Island Ltd.’s (the Company) vessel miss a flight departing from St Lucia and need to reschedule due to mechanical failure of the Company’s vessel (or the sole gross negligence of it’s management or crew that were reasonably foreseeable and reasonably avoidable) the Company will be responsible for up to $1,000 per person for actual incurred extra expenses, such as overnight accommodations, rebooking fees, ground transportation and food & beverage. Guest agrees to accept this reimbursement as full & final compensation, and to the fullest extent of St. Lucian & maritime law(s) waive(s) any right or claim to any punitive damages or other costs or damages not expressly described herein. It is further agreed and understood that the Company’s liability shall be excess to any applicable insurance available to the Guest(s) and applies only to those expenses not covered by such insurance.

In the event of actual or the threat of hurricanes, weather related issues, volcanic activity, acts of god, war, civil commotion, acts of government (whether St. Lucia or other international country(ies)) including by not limited to pandemic related travel bans or interruption of travel; or other such events or conditions that are outside of the control of the Company no such compensation will apply, and the Guest(s) assume all such liability & expenses incurred.

Waiver

Any Guest(s) who book transfer with less than 4 ½ hours between hotel pickup and their scheduled flight automatically waives any compensation or reimbursement extended herein and assumes full responsibility for any costs, expenses or damages incurred.

The purchase or provision of Fast Track &/or any similar type airport concierge services through the Company or any 3rd party does not extend or alter the Company’s liability.

All terms contained herein are subject to the laws of Saint Lucia and any resolution of disputes are subject to determination by the courts of Saint Lucia.

Important Policies

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